Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is our priority. If you are not fully satisfied with your purchase, you may request a return according to the terms outlined below.

Return Period

Return requests must be submitted within 30 calendar days from the date you receive your order.

Return Requirements

To qualify for a return, items must meet all of the following conditions:

The product is unused and remains in its original condition.
All original packaging and accessories are included.
There are no signs of damage or wear after delivery.
The item is returned in a condition that allows for inspection.

Returns that fail to meet these criteria may be denied.

Non-Returnable Items

The following products are not eligible for returns:

Customized or personalized items.
Digital products and downloadable content.
Gift cards.
Clearance or final sale merchandise.
Items with excessive wear or misuse.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect due to our error. Shipping fees for your original order are calculated and displayed at checkout.

Refund Process

After your return is received and inspected (processing time: 1-2 business days), we will notify you regarding the approval or rejection of your refund.

If approved, refunds will be processed to your original payment method within 5-7 business days. Please note that your bank or credit card provider may take additional time to post the refund.

Damaged, Defective, or Incorrect Items

If you receive an item that is defective, damaged, or incorrect, please keep all original packaging and contact us immediately at 【请替换：客服邮箱】 so we can resolve the issue promptly.